Insights

Three things to settle before you open the seat

The manager, the overlap, and what done looks like in ninety days. Settle those three before the search starts and every step after it gets shorter.

Written by
Pep (Elton Aclao)
Published
Length
5 min read

Most senior remote seats are settled before the first interview. Three decisions do the work: the manager, the overlap, and the definition of done. Make them first and the search gets shorter.

A senior professional does not need supervision. They need direction, one decision maker, and a clear picture of what good looks like in ninety days. When one of those is missing, the gap usually shows up in the second month.

Decide who the manager is, by name

Not the department. Not the leadership team. One person, named, who can answer a question inside a day and who owns whether this hire works.

That person has to give three things. The first is a weekly slot that does not get moved. The second is the authority to decide how the work gets done.

The third is context. Enough of it to tell good work from work that merely sounds right. A manager who cannot make that call will accept activity as progress for a whole quarter.

Two founders splitting the direction is the most common version of this problem. It looks like coverage. From the other side of the screen it reads as two sets of priorities and no way to rank them.

There is a second question inside the first. How much of the manager’s week does this cost? A senior hire in a function nobody on your side understands needs more of the manager for the first six weeks, not less.

Write one sentence and check whether it is true: this person decides what the new hire works on this week. If you cannot put a name into it, the seat is not ready to open.

Decide the overlap before you decide the country

Overlap is the number of hours a day the person works while your manager is awake and reachable. It is a design decision. It is not a side effect of where someone happens to live.

Three or four hours of real overlap covers most senior roles. That is enough for a stand-up, a review, and a live conversation when something is stuck. Asking for eight narrows the field for a benefit most teams cannot name when pressed.

Ask what genuinely has to happen live: calls with your clients in your time zone are a hard constraint. A daily sync is a preference. A code review is usually neither.

Then write the answer as a window rather than a feeling. “Ten in the morning to two in the afternoon, New York time, Monday to Thursday” is a brief. “Some US hours” is not.

Now check what the window costs on the other side. Four hours with New York is an ordinary evening in Manila and an ordinary morning in Bogota. Nine hours with Sydney is a night shift for somebody, and night shifts change who applies and how long they stay.

Decide what done looks like in the first quarter

This is the decision most briefs skip, and it is the one that makes every interview afterwards useful.

Write down three things that will be true in ninety days if the hire worked. Not activities. Outcomes in the person’s own area that you could verify without asking them how it is going.

For a controller, that might be a monthly close that runs on a published calendar and lands without chasing. For a revenue operations lead, one pipeline report that the sales team actually trusts. For a support lead, response times you can see and a queue you know is slowest.

Your three outcomes should pass four checks:

  • They sit inside the person’s own area, not yours.
  • You can verify each one without asking how it is going.
  • None of them waits on a decision you have not made.
  • Each would still be worth doing if the person left in month four.

Ninety days is not an arbitrary window. It is long enough to learn your business, and short enough to correct a wrong hire.

Something useful happens while you write these down. Some of them turn out not to be ninety-day outcomes at all. They need a decision from you, a tool you have not bought, or data nobody has ever collected.

That is worth finding out now. A seat that depends on three unmade decisions will make any hire look slow, including a very good one.

What you do not have to decide yet

You do not have to fix the title. Titles are a market signal, and a recruiter can tell you which one reaches the people you want.

You do not have to fix the tools either. A finance lead who has run closes in one system will learn yours. The people who insist otherwise are usually more junior than they look.

What you cannot defer is the three above. Every other question in a search is answerable later. These three decide what later even means.

What the three decisions buy you

A brief with these answers is searchable. A recruiter can look for a controller who has closed books at your size, inside your window. Someone who has reported to a founder, not to a finance department.

Without those answers, the search is a job title. The shortlist will read like one, and every profile on it will look interchangeable.

It changes the interviews too. Once you know what done looks like, you stop asking people about their strengths and start asking how they would get there. Those answers can be compared side by side.

It also gives the person something to say yes to. Clarity is the part of an offer you fully control. A real account of what the first ninety days are for beats most of the adjectives in a job description.

What to do this week

Put the three answers in one document before you write the job description. Not in a thread, not in your head. One page that the manager and whoever runs the search can both read.

If the manager disagrees with a line in it, that is the meeting to have now. It is a smaller conversation this week than in month two, with a new person waiting on the outcome.

We keep a worksheet with these questions and room to write the answers. You can download it here, along with the rest of what we publish.

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